Data Protection · Privacy · Your Rights

Privacy Policy — 1111 Bat Data Protection

At 1111 bat, your privacy is not an afterthought. This policy explains exactly what personal data we collect, why we collect it, how we use it, and what rights you have over it. We've written it in plain language so you actually know what's going on.

Last updated: January 2025

How 1111 Bat Handles Your Data

Six things we commit to on every account, every day. These aren't just policy statements — they're how we actually operate.

Minimal Data Collection

1111 bat only collects the personal data that is genuinely necessary to operate your account, process your transactions, and comply with legal obligations. We don't collect data for the sake of it.

Secure Storage

All personal data held by 1111 bat is stored on encrypted servers with access controls that limit who can view it. We apply industry-standard security measures and review them regularly.

No Data Selling

1111 bat does not sell, rent, or trade your personal data to third parties for marketing purposes. Your data is used to run your account — nothing else. That's a firm commitment, not a maybe.

Full Transparency

We tell you exactly what data we hold, why we hold it, and who we share it with. If anything changes, we update this policy and notify you. No hidden data practices, no surprises.

Your Control

You have the right to access, correct, and request deletion of your personal data. These rights are real and exercisable — contact our support team and we'll act on your request promptly.

Defined Retention

1111 bat keeps your data only for as long as it is needed. Retention periods are defined by the purpose of the data and any applicable legal requirements. When data is no longer needed, it is securely deleted.

1. Introduction

This Privacy Policy explains how 1111 bat ("we", "us", "our", "the Platform") collects, uses, stores, and protects the personal data of players and visitors who use the 1111 bat website and mobile application. It applies to all users accessing the platform from Bangladesh and anywhere else the platform is available.

We take your privacy seriously. The 1111 bat platform is built on the principle that players should know exactly what happens to their data — not because we're legally required to tell you (though we are), but because we think it's the right way to operate. If you have questions about anything in this policy, our support team is available around the clock.

This Privacy Policy should be read alongside our Terms and Conditions and our Responsible Gaming Policy. By registering an account on 1111 bat, you confirm that you have read and understood this Privacy Policy.

This policy was last updated in January 2025. We will notify registered players of any material changes via email or in-app notification before they take effect.

2. Data Controller

For the purposes of applicable data protection law, 1111 bat is the data controller responsible for the personal data collected through the platform. This means we determine the purposes and means of processing your personal data.

If you have any questions about how your personal data is handled, or if you wish to exercise any of your data rights, you can contact us at any time:

Privacy Enquiries
[email protected]
Live Chat
Available 24/7 in the app

3. Data We Collect

1111 bat collects only the personal data that is necessary to provide you with a safe, functional, and compliant gaming experience. The categories of data we collect are set out below.

3.1 Registration Data

When you create a 1111 bat account, we collect:

  • Full name
  • Date of birth
  • Mobile phone number
  • Email address
  • Preferred username and password (stored in encrypted form)

3.2 Verification Data

To comply with identity verification requirements and to protect against fraud, we may collect:

  • Copy of a government-issued photo ID (National ID card, passport, or driving licence)
  • Proof of address (utility bill or bank statement)
  • Proof of payment method (screenshot of bKash or Nagad wallet, or bank statement)
  • Selfie photograph for identity confirmation

3.3 Transaction Data

Every financial transaction on your 1111 bat account generates a record, including:

  • Deposit and withdrawal amounts and timestamps
  • Payment method details (wallet number or bank account — not full card numbers)
  • Transaction reference numbers
  • Bonus credits and wagering activity

3.4 Gaming Activity Data

  • Bets placed, games played, and outcomes
  • Session duration and login timestamps
  • Responsible gaming tool usage (deposit limits, self-exclusion requests)

3.5 Technical Data

  • IP address and approximate geographic location
  • Device type, operating system, and browser
  • Cookie identifiers and session tokens
  • App version and crash reports (if using the 1111 bat app)

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where you voluntarily disclose health-related information in the context of a responsible gaming request.

4. How We Collect Your Data

1111 bat collects your personal data through the following channels:

  • Directly from you — when you register, complete verification, make a deposit or withdrawal, contact support, or update your account settings.
  • Automatically — through cookies, session tracking, and server logs when you browse the 1111 bat website or use the app.
  • From payment processors — bKash, Nagad, and bank partners share transaction confirmation data with us to reconcile your account balance.
  • From identity verification providers — third-party KYC (Know Your Customer) services may process your verification documents on our behalf and return a verification result to us.
  • From game providers — certified third-party game studios share game session data with us to settle bets and calculate your account balance.

5. How We Use Your Data

The personal data collected by 1111 bat is used for the following purposes. We only use your data for purposes that are compatible with why it was originally collected.

Purpose Data Used
Account creation and management Registration data, verification data
Processing deposits and withdrawals Transaction data, payment method details
Identity verification and fraud prevention Verification data, technical data, transaction data
Settling bets and calculating balances Gaming activity data, transaction data
Customer support Registration data, transaction data, gaming activity data
Responsible gaming monitoring Gaming activity data, session data
Legal and regulatory compliance All categories as required
Platform improvement and analytics Technical data, gaming activity data (aggregated)
Sending account notifications Email address, mobile number

1111 bat does not use your personal data for automated decision-making that produces legal or similarly significant effects on you, except where required by law or where you have given explicit consent.

7. Data Sharing

1111 bat does not sell your personal data. We share data with third parties only where it is necessary to provide the services you have requested, to comply with legal obligations, or to protect the security of the platform.

7.1 Service Providers

We share data with carefully selected service providers who process data on our behalf, including:

  • Payment processors (bKash, Nagad, banking partners) — to process your deposits and withdrawals
  • Identity verification providers — to complete KYC checks on your account
  • Game studios and content providers — to deliver games and settle bets
  • Cloud hosting and infrastructure providers — to store and process platform data securely
  • Customer support platform providers — to manage support tickets and live chat

All service providers are bound by data processing agreements that require them to handle your data securely and only for the purposes we specify.

7.2 Legal Disclosures

1111 bat may disclose your personal data to law enforcement agencies, regulatory bodies, or other authorities where we are legally required to do so, or where disclosure is necessary to prevent or detect crime, protect the safety of individuals, or enforce our Terms and Conditions.

7.3 Business Transfers

In the event of a merger, acquisition, or sale of all or part of the 1111 bat business, your personal data may be transferred to the acquiring entity. We will notify you of any such transfer and ensure that your data continues to be protected under terms at least as protective as this policy.

We never share your data with advertisers, data brokers, or any third party for their own marketing purposes. Your 1111 bat account data stays within the 1111 bat ecosystem.

8. Cookies and Tracking

The 1111 bat website uses cookies and similar tracking technologies to make the platform work properly, to remember your preferences, and to understand how players use the site so we can improve it.

8.1 Types of Cookies We Use

  • Essential cookies — required for the platform to function. These include session cookies that keep you logged in and security tokens that protect your account. You cannot opt out of these.
  • Functional cookies — remember your preferences such as language settings and display options.
  • Analytics cookies — help us understand how players navigate the platform so we can identify and fix problems. Data collected is aggregated and anonymised.

8.2 Managing Cookies

You can control non-essential cookies through your browser settings. Most browsers allow you to block or delete cookies. Note that blocking essential cookies will prevent the 1111 bat platform from functioning correctly and you will not be able to log in to your account.

9. Data Retention

1111 bat retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements.

  • Account data — retained for the duration of your account and for five years after account closure, to comply with anti-money laundering regulations.
  • Transaction records — retained for seven years from the date of the transaction, as required by financial regulations.
  • Verification documents — retained for five years after account closure or the completion of the verification process, whichever is later.
  • Support communications — retained for three years from the date of the last communication.
  • Technical and analytics data — retained for up to 24 months in identifiable form, after which it is anonymised or deleted.

When data is no longer required, it is securely deleted or anonymised so that it can no longer be linked to you.

10. Security

1111 bat implements a range of technical and organisational security measures to protect your personal data against unauthorised access, loss, destruction, or alteration. These measures include:

  • SSL/TLS encryption for all data transmitted between your device and the 1111 bat platform
  • Encryption of sensitive data at rest, including passwords and payment details
  • Role-based access controls that limit which staff members can access personal data
  • Regular security audits and penetration testing
  • Two-factor authentication options for player accounts
  • Automated monitoring for suspicious account activity

While we take every reasonable precaution to protect your data, no system is completely immune to security risks. If you suspect that your 1111 bat account has been compromised, contact our support team immediately at [email protected].

11. Your Data Rights

As a 1111 bat player, you have the following rights over your personal data. To exercise any of these rights, contact our support team and we will respond within a reasonable timeframe.

1
Right of Access

Request a copy of the personal data we hold about you and information about how it is being used.

2
Right to Rectification

Request correction of any inaccurate or incomplete personal data we hold about you.

3
Right to Erasure

Request deletion of your personal data where it is no longer necessary for the purpose it was collected, subject to legal retention obligations.

4
Right to Restriction

Request that we restrict processing of your data in certain circumstances, for example while a dispute is being resolved.

5
Right to Portability

Request a copy of your data in a structured, machine-readable format so you can transfer it to another service.

6
Right to Object

Object to processing of your data based on legitimate interests, including profiling for analytics purposes.

Some rights are subject to limitations — for example, we cannot delete transaction records that we are legally required to retain. Where we cannot fulfil a request in full, we will explain why and tell you what we can do instead.

12. Children

The 1111 bat platform is strictly for adults aged 18 and over. We do not knowingly collect personal data from anyone under the age of 18. If we become aware that a player is under 18, their account will be closed immediately, all winnings will be forfeited, and any deposits will be returned.

If you believe that a minor has registered an account on 1111 bat, please contact us immediately at [email protected] so we can investigate and take appropriate action.

13. Changes to This Policy

1111 bat may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or the services we offer. When we make material changes, we will notify registered players via email or via an in-app notification before the changes take effect.

The updated policy will always be available on this page with a revised "last updated" date at the top. We encourage you to review this policy periodically. Your continued use of the 1111 bat platform after any update constitutes your acceptance of the revised policy.

14. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 1111 bat handles your personal data, please get in touch with our team:

Live Chat
Available 24/7 in the app
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